return policy


 

returns

We are a one-woman show and stand behind our high-quality, durable products. At this time, all items are final sale.

 

handmade merchandise

All our designs are uniquely made by hand. Please allow for slight variation in size, color, and texture. We value the time and attention to detail our artists put into making their designs as similar as possible. 

 

refunds

We will gladly refund or exchange any full price item within 7 days of delivery if damaged during shipping. We apologize for the inconvenience. Please allow up to 5 business days for any refund.

Contact us: support@amieartisans.com

Please include your order number, name, and email address, and a photo of the damaged items.

 

questions

Please contact support@amieartisans.com if you have questions regarding returns or exchanges.



DISCLAIMER

Please allow 5 business days for a return or exchange to be processed. We will confirm with you through email and credit the card used to make the original purchase minus shipping and handling.

Please note shipping and handling charges are not refundable.

We reserve the right to refuse the return of damaged goods or any item after 7 days from original delivery.

Amie LLC will not accept responsibility for reimbursement or compensation of lost packages without proof of delivery.